Students - frequently asked questions


How can I join the school?

We open from September to June and accept new students throughout the year (subject to Covid-19 restrictions). Visit our join the school webpage to start your enrolment or get in touch with us if you have any questions.

When are the lessons?

Our lessons are every Monday and Wednesday evening during school terms. Lessons start at 18:50 and finish at 20:45 - it is important that you are on time to get the most out of your lessons. You are expected to attend both evenings.

Where is the school?

Our lessons are all at Elthorne Park High School, Westlea Road, Hanwell, W7 2AH. It is a ten minute walk from Boston Manor tube station and a two minute walk from the Christopher Avenue bus stop (E8/195). You are welcome to use the school's cark park, however please note, there are sometimes school events and it can get full very quickly. Parking is available on some residential streets nearby, however please ensure you do not obstruct anyone's driveways.

Can I attend classes in the day/on weekends?

Unfortunately, no. Our school only operates classes on Monday and Wednesday evenings from 18:50-20:45. There are other ESOL providers in Ealing that offer daytime and weekend classes. We recommend contacting Ealing Adult Learning first and they can advise further.

Can you accept students under 18?

No - our school is for adults only. If you're under 18, you're able to attend a school or college, where they can provide you with specialist English language support. Please contact your local Council's education department.

Will I have the same teacher on both evenings?

Probably not - our teachers are all volunteers and most only teach one evening a week. You will benefit from being exposed to different learning styles and accents. Your teachers regularly check in with each other to make sure they cover different topics.

Can I join the school after September?

Yes (subject to Covid-19 restrictions). Visit our join the school webpage to start your enrolment.

Teaching and lessons

Which levels of English do you teach?

We teach all English levels, ranging from our basic beginners class to students who have no or very little English, to our advanced classes where students learn complex grammar, comprehension and writing. You can see our full class list, with their equivalent qualification levels here.

What things are covered in the lessons?

We teach across all four language areas - speakling, listening, reading and writing - at all English levels. We teach vocabulary that will help students integrate into their communities that they can use in their daily lives. We also focus some classes on understanding life in the UK.

How do you decide which level a student goes into?

When you enrol with us, you complete a short assessment to identify the best level for you. If at any stage during the year, you find the classes too easy or too difficult, you are welcome to discuss this with your teacher.

How big are the classes?

Our classes range from 6-12 students per class, however sometimes there are more students. We don't have limits on class sizes (subject to Covid-19 restrictions), but to ensure you have enough contact with a teacher, we include a teaching assistant in our larger classes.

Do you provide online lessons?

No - all our provision is face-to-face. We believe this is the best way for you to learn English and the best way for teachers to help you. You can ask for your teachers' contact details if you need help understanding the material at home.

Do you use a textbook?

We don't teach to a set textbook, but some teachers will use exercises from relevant textbooks for you to complete in class. You will receive printed copies of any exercises to be completed in class and these are yours to keep.

Do you have exams?

Yes, we do offer end-of-year exams (subject to Covid-19 restrictions). These take place at the end of the school year. The exams are not tied to a formal qualification - we just use them to measure your progress. You will receive a certificate for each exam you pass.


I can only come one evening a week. Can I still join?

Yes, you can still join the school, and we will do our best to give you the materials from the lessons you miss. Please be advised that it is much better to attend both lessons to get the most out of your time at the school.

How much does it cost?

The cost of the classes depends on your employment status and right to work in the UK. For students who are not eligible for free lessons, we charge £30 per term. Payment is by bank transfer only and we will provide you with instructions when you come to enrol. If you are unable to pay this, please let our team know at enrolment and we can discuss this further. We do not turn any student away, so please be assured you will be able to come to the school.

I do not finish work until after the classes start. Can I still join?

Some of our students work shifts and cannot always make the classes at the start time. We recommend you still contact us to enrol and we can discuss when you are at the school.

I am only in the UK for a short period of time. Can I still come to the school?

Yes, absolutely! Just let us know when you come to enrol, and we'll make sure your teachers know.

Do you have childcare facilities?

Unfortunately not. Please do not bring your child to lessons as we are not a registered childcare provider.

I need proof of attendance - can you provide this?

Yes - we can write a letter to any organisation detailing that you are an enrolled student at our school, which class you are in and include our details should they need to follow up.

Do you still have a question?

Get in touch with us and we'll respond as soon as we can.